WooExperts

Terms & Conditions

These terms cover use of our website and set out the general conditions, under Indian law, that apply when we provide design, development, hosting and support services.

Last updated: 6 October 2026

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WooExperts Development, trading as WooExperts ("we", "us", "our"), of Jaipur, India – PIN 302001, sets these terms. By using this website you agree to them.

When we provide services to you, these terms apply alongside the proposal, statement of work or agreement for that project. If the two conflict, the agreed project document wins.

These terms are an electronic record under the Information Technology Act, 2000 and its rules. A computer system generates them, so they need no physical or digital signature.

The content on this website is for general information only. We work to keep it accurate and up to date. We do not guarantee that it is complete or error-free. It is not professional advice for your specific situation.

You must not misuse the website. That includes trying to gain unauthorised access, introducing malicious code and interfering with its operation. It also includes using it for anything that Indian law, including the Information Technology Act, 2000, prohibits.

The text, graphics, illustrations, logo and code on this website belong to us or our licensors. The Copyright Act, 1957 and other Indian laws protect them. The names and logos "WooExperts" and "WooExperts Development" are ours. You may view and share pages for personal, non-commercial purposes. You may not copy or reuse our content commercially without written permission.

Example projects on this website are illustrative concepts, and we label them as such.

Submitting an enquiry does not create a contract. Any proposal or quote we give is valid for 30 days unless it says otherwise. A project begins when both parties accept the proposal or agreement in writing. Acceptance by email counts. We must also have received any initial payment. Section 10A of the Information Technology Act, 2000 makes contracts made electronically in this way valid.

By engaging us you confirm that you are at least 18. You also confirm that you are competent to contract under the Indian Contract Act, 1872. If you act for a business, you confirm that you can bind it.

The agreed scope defines each project. We treat work outside that scope, and changes you request after work starts, as a change request. We explain the effect on cost and timeline before doing any additional work.

  • The project proposal sets out fees, payment stages and any deposit. Fees are in Indian rupees (INR) unless the proposal says otherwise.
  • Fees exclude GST and other applicable taxes. We add them where the law requires and issue tax invoices accordingly.
  • If the law requires you to deduct tax at source (TDS), deduct and deposit it, and give us the certificate. Otherwise you pay the full invoiced amount. Any bank or remittance charges are yours.
  • You must pay invoices within 14 days of the invoice date unless we agree otherwise. Overdue amounts carry simple interest at 1.5% per month, or the highest rate the law allows if lower.
  • We bill ongoing hosting, maintenance and support plans in advance for each period.
  • We may pause work on a project if invoices remain unpaid after the due date, after giving you notice.
  • Provide content, feedback, approvals and access in good time so we can meet agreed timelines.
  • Make sure you have the rights to any materials you supply, such as text, images, logos and data. They must be lawful and must not infringe anyone’s rights.
  • Review work carefully at each approval stage.
  • Keep your own account credentials secure and tell us promptly about any suspected security issue.

You will compensate us for losses and claims from materials you supply or from your unlawful use of our work.

When you have paid all fees for a project in full, we assign to you in writing the copyright in the bespoke designs, content and code we create for you. This is a written assignment for Section 19 of the Copyright Act, 1957. It covers all rights, throughout the world, for the full term of the copyright.

Third-party software, plugins, fonts, images and open-source components keep their own licences. We keep ownership of our general know-how, tools and reusable code. We grant you a perpetual, non-exclusive licence to use any of it that forms part of your deliverables.

Unless you ask us not to, we may say we worked with you and show non-confidential work in our portfolio.

When we provide hosting, maintenance or support, your plan sets out the scope, response times and inclusions. Hosting relies on third-party infrastructure providers. We work to keep services available and secure, but we cannot guarantee uninterrupted service.

We recommend keeping a maintenance plan in place so that software, plugins and security patches stay up to date.

When we process personal data for you, we act as a Data Processor under the Digital Personal Data Protection Act, 2023. We follow your instructions under a written data processing agreement. You remain the Data Fiduciary, and you are responsible for lawful notices and consents. Our Privacy Policy explains how we handle personal data collected through this website.

Both parties agree to keep confidential any non-public business, technical or personal information they share during a project. Each party will use it only for the purposes of that project. This does not apply to information that is already public. It also does not apply to information that the law, a court or a competent government authority requires a party to disclose.

Nothing in these terms limits liability for fraud or wilful misconduct. It also does not limit anything else that Indian law does not allow us to limit.

Subject to that, we limit our total liability for any project to the fees you paid us for it in the 12 months before the claim. We are not liable for indirect or consequential losses. We are also not liable for loss of profit, revenue, data or business opportunity.

Neither party is liable for delay or failure caused by events beyond its reasonable control. Examples are natural disasters, epidemics, war, civil unrest, government orders, internet shutdowns, power or telecom failures, and failures of third-party platforms and hosts. The affected party will tell the other promptly and resume as soon as it can.

Either party may end a project by giving written notice, as the project agreement sets out. You will pay for work completed up to the date of termination. Deposits for work already begun are not refundable. We will hand over completed work that you have paid for. Terms that are meant to continue, such as payment, ownership, confidentiality, liability and disputes, survive termination.

Our website may link to third-party websites. We are not responsible for their content or privacy practices.

These terms and any project agreement are governed by the laws of India.

If a dispute arises, the parties will first try to settle it by good-faith discussion for 30 days. If they cannot settle it, they will refer it to arbitration under the Arbitration and Conciliation Act, 1996. A sole arbitrator, appointed by mutual agreement, will decide it. The seat and venue of arbitration will be Jaipur, India. The language will be English, and the award will be final and binding.

Subject to that, the courts at Jaipur, India have exclusive jurisdiction, including for interim relief and for enforcing an award.

  • These terms and the project agreement are the whole agreement between us on their subject. If a court finds any part unenforceable, the rest still applies.
  • A delay in enforcing a right is not a waiver of it. Neither party may assign its rights without the other’s written consent. Nothing here creates a partnership or employment relationship.
  • Either party may give notices by email to the address in the proposal or on this website.
  • The client pays any stamp duty due on a project agreement under the Indian Stamp Act, 1899 or state law, unless the agreement says otherwise.

Send questions about these terms to contact@wooexperts.com. Send complaints about the use of this website to our Grievance Officer at the same address, or write to WooExperts Development, Jaipur, India – PIN 302001.

Questions about this page?

Email us and we'll reply within one working day.

contact@wooexperts.com